The location was great and I could use free parking on site. I had an immaculate and quiet room with the jacuzzi and a king size bed and stocked up fridge and everything was well-maintained...

The location was great, close to the area, and my room was exceptionally nice with a beautiful bathroom.

The hotel was overall clean with always attentive and exceptionally attentive stuff who obviously understand Customer Service. Also, location was unbeatable and exceptionally nice, next to Dolphinaris Barcelo. A shopping mall and local markets where right next door. Greatly enjoyed the à la carte restaurant for the breakfast we had at the venue restaurant.

The secluded location close to Xpu-ha Beach was perfect. the staff was extremely polite and accommodating. - the restaurant was excellent for lunch, we both ordered excellent dishes.

The hotel is lovely and welcoming, perfectly clean, and offers a superior view of the ocean. the location is the best possible, up to the standards of other hotels in the area. It's a short walk to the center of the buffet, the beach, and the restaurant. the lobby bar is a nice plus. the services are good, including a clean pool.

The hotel is clean and situated in a perfect location with beautiful ocean views. the staff is caring and the check-in process is fast. - the bar is fantastic with a great selection. - the breakfast options are freshly cooked and plentiful. - Outstanding service within 16 miles of the airport. - Overall, a very nice experience.

The hotel was set in a secluded area right by the beach. I really enjoyed staying here; the breakfast was the best. - the custom chef provided very good food.

Great location for visiting Cenote Eden, just a short walk from the hotel. Good restaurant for dinner. - Perfect place for a peaceful and private vacation.

enjoyed a short break in Xpu Ha, but Bel Air Collection Resort & Spa Riviera Maya exceeded expectations. Fantastic staff, pet-friendly with amenities for dogs, beautiful property, fun activities like kayaking and pool, and a wonderful spa experience with facial and massage.

Food.

I had a fantastic stay at this hotel. The staff took excellent care of me and were always friendly and helpful. The jacuzzi in my room was a great feature, and I was pleased that pets were allowed as well. The hotel provided beds and food bowls for my dogs, and there were plenty of paths for walks. The property itself was beautiful, with lovely tropical birds and a quiet ambiance. The kayaking and pool were lots of fun, and I especially enjoyed the spa where I had a fantastic facial and massage.

Nothing everything was great.

The front desk manager warmly welcomed us and gave us all the information we needed about the amenities and services available. The room service was excellent, with the bed often decorated with towel animals. We especially loved having a yakuzi in our room and the complimentary coffee that was refilled daily. The hammock outside on our patio was a nice touch, and we even spotted some adorable animals like raccoons. The daily shuttle to the beautiful beach was a great convenience, and the staff was incredibly friendly and went out of their way to ensure we had a great time.

In conclusion, we highly recommend this hotel. Its location in a natural bay and jungle setting provided a unique and exotic feel.

We loved the eco-chic serenity of this hotel. The quality linens and attention to detail in the room made our stay comfortable. The huge wooden porch with a view of the natural cenote was a great place to relax. The grounds and gardens were beautiful, with stone walkways leading to hidden natural areas. The hotel's location on the oceanfront allowed us to enjoy the two large pools and lounge area facing the sea. Plus, the sandy beach just a short van ride away was the most beautiful beach we saw during our entire stay.

Nothing for us.

amazing valentine's day stay at a serene eco-chic resort in xpu ha. perfect blend of luxury and nature, with stunning cenote views from the wooden porch. friendly staff, beautiful grounds, and a secluded beach club. exceeded expectations, will definitely return.

My recent stay at this hotel was absolutely amazing. I stayed for a week and had such a wonderful experience. The staff was fantastic, friendly, and always ready to assist. The jacuzzi in the room was a great addition and the fact that pets were allowed made it even better. The hotel had everything I needed for my dogs, including beds and food bowls. The property itself was stunning, with beautiful paths for walks and great facilities such as kayaking and a pool. The spa was an absolute highlight, with excellent facial and massage treatments. a perfect stay in a beautiful location.

Can't recommend highly enough this hotel.

The hotel is spacious and well-maintained, with a variety of amenities. The staff is friendly and helpful. The location is convenient, with easy access to transportation and a beautiful beach.

Everything is what I need and want.